Financial - non-voice account - start immediatelyTalent Outsourcing Channel Solutions

Provide top tier customer service to existing clients
• Resolves user issues, queries, concerns with effective, clear, and professional writing communication over email.
• Follow up on Unresolved/reopen cases, coordinate with the technical, product team and reply to the customers adhering to the timelines.
Job qualifications:
• with or without call center experience
• high school diploma or equivalent; additional education or training in customer service is a plus.
• must have a good - excellent comms | non voice - will have write X assessment
• Proficiency in typing (35WPM Typing Speed) and multitasking to handle multiple chat conversations simultaneously.
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
Perks and Benefits:
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Evening
Tuesday: Morning, Evening
Wednesday: Morning, Evening
Thursday: Morning, Evening
Friday: Morning, Evening
Saturday: Morning, Evening
Sunday: Morning, Evening
No experience required for this role
Working rights required for this role
Expected start date for role: 04 March 2024
Expected salary: ₱18,000 per month