Financial aid auditorsCommunity Brands

About Us:
Community Brands is a software company that helps organizations achieve social good. Through our technology, we help more than 100,000 associations, nonprofits, schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,800 employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that's a great perk we offer too). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we're looking for great employees to join us!
As an Auditor you will carry out the mission of Serving Schools and Families in a thoughtful, friendly, deliberate manner by auditing financial aid applications and working with families to complete their financial aid application. The Auditor will have and maintain a working knowledge of the Financial Aid process both from a parent's and school's point of view.
A Day in the Life:
Audit Financial Aid Applications submitted to TADS
Assist parents in accessing and completing the school's financial aid, tuition management, admissions, and enrollment forms and basic navigation of the TADS system via email
Be familiar with different forms of contact regarding the TADS suite of services that may be sent out by TADS, and be able to identify and assist in whatever action is required of the parent
Be able to manipulate features of the TADS modules to resolve situations that may not fit into a school's default configuration
We'd love to chat if you have:
Bachelor's Degree Preferred
Resourceful, problem-solving aptitude
1-3 years of Customer Service Experience
Must maintain a mastery of TADS Auditing Guidelines and Policies, including specific Scholarship guidelines
Can work independently with minimal guidance and/or supervision
Ability to adapt to an ever-changing work environment
Strong interpersonal and communication skills
Strong customer service orientation
Highly detail-oriented and strong organizational skills
Good People, Doing Good Things:
Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And, we look forward to you being part of our story!
At Community Brands, a great company awaits you...
Market-Competitive Compensation
Generous Allowances and Benefits
Quarterly Performance Bonus
Flexible Planned Paid Time Off
Annual Leave Credit Conversion
Medical Insurance
Dependents' HMO Coverage
Dental Coverage
Comprehensive Life Insurance
Casual Environment
Purpose Driven Culture
Work-life Balance
Passionate about Community Involvement
Equal Opportunity Employer
All persons hired will be required to:
verify their identity;
verify they are eligible to work, without sponsorship, in the country they are to be employed in; and
complete any required employment eligibility verification form upon hire.
Community Brands

Cebu City, Cebu
Permanent
Full-time