Finance AssistantClark Outsourcing

About the job Finance AssistantPosition Title: Finance AssistantWork Set Up: OnsiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are looking for a Finance Assistant to manage customer accounts, process invoices and payments, and ensure accurate financial records. The role involves handling client inquiries, maintaining CRM updates, processing refunds, resolving chargebacks, and managing overdue accounts.What Youll Do:Liaise with Sales Account Managers, customers, and utilize reports to maintain accurate and up-to-date debtor informationProcess and send Credit Account invoices in a timely mannerProcess new customer account applications and maintain meticulous recordsEnsure timely payment of invoices by liaising with Credit Account CustomersRespond to and resolve client inquiries promptly via email and phonePerform data entry for finance and accounting documentsGenerate card payment links and facilitate phone paymentsUpdate customer accounts with received paymentsGenerate and send customer statementsPrepare and send overdue letters to customersSend customer receipts upon requestKeep the company's CRM and client records up to date with accurate information and notesManage card chargebacks by providing comprehensive and timely responses to card issuers, aiming to resolve disputes in favor of the companyRaise credit notes on the CRM and process refund requests upon management approvalWhat Were Looking For:Previous experience in accounting or a related finance field is preferred, or a minimum of 1 year experience in a similar roleA degree in finance or a related field is an advantageProficiency in Microsoft Office and Sage (or similar accounting software).Strong numeracy skills for accurate financial data managementConfidence and the ability to assert pressure tactfully when dealing with individuals and companies with outstanding paymentsStrong organizational skills to effectively manage various tasks and responsibilitiesPassion for delivering excellent service and maintaining positive customer relationsDemonstrated integrity in handling sensitive financial informationAbility to liaise effectively with other team members and departmentsExcellent communication skills, both verbal and writtenGood interpersonal skills for building relationships with clients and colleaguesFamiliarity with computer systems and Customer Relationship Management (CRM) softwareWhy Youll Love Joining the CO Fam!At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.Heres whats in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!
Clark Outsourcing

Angeles City, Pampanga
Permanent
Full-time