field Sales Executive baguioWall Street Courier Services Inc.

Description
The Field Sales Executive will be responsible for meeting sales revenue objectives at a sales territory or portfolio level via retention, development, and acquisition activities, by servicing and retaining existing customers and targeting new business opportunities.
Customer Management
- Develop and aggressively win new customer opportunities
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face
contact to provide a 'personalized service'
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential,
reducing the attrition rate, and minimizing opportunities for competitors to gain business
- Conversion of qualified leads into customers and develop and penetrate existing accounts for growth and
improved Share of Wallet
- Prepare weekly updates on pipelines and target achievement and review of opportunities and business
plan
- Provide regular updates and resolution on business challenges, customer satisfaction, and account
receivables
- Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of
service is delivered
- Act as the customers' main point of contact, by liaising closely with the relevant departments within Ninja
van to ensure that their queries, problems, or issues are dealt with appropriately
Stakeholder Management
- Ensure cooperation with other members of the sales team and throughout the sales force
- Ensure all customer agreements are cost-sensitive so as to ensure a suggested minimum pricing tariff is
set and adhered too. Any deviations from this tariff require management's agreement and justifications.
- Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are
kept up to date with all issues relating to customers. All non-sales activities or diversionary activities could
be supported by support functions.
- Produce information for management necessary to evaluate performance vs. key performance indicators
- Meet regularly with Marketing and Sales management to evaluate the personal sales plan/strategy
Reporting
- Build a strong client relationship to ensure accounts perform and grow to their maximum potential,
reducing attrition rate, and minimizing opportunities for competitors to gain business.
- Implement and execute sales activities to achieve target budgets and maximize growth within the existing
customer base
- Conduct presentations of products and present customized offers to customers
- Continually develop knowledge of products/services and general commercial awareness in order to
provide the best possible solutions for customers.
- Provide feedback and recommendation to further improve business operations
- Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on
the relevant actions to be taken.
- Adhere to regional standard profit margins and discount guidelines and account receivables
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business
prospects and maximizes growth within the existing customer base.
- Maintain customer business information, and update business activities in the CRM system
Qualifications
- Minimum of 1-3 years of sales experience
- Prefer someone from an e-commerce or logistics background
- Excellent communication skills, spoken and written
Customer Orientation
- Focused on identifying and understanding the needs of customers.
- Expresses and acts on the desire to assist customers in an efficient and friendly manner.
Planning & Organizing
- Sets clear and realistic goals and objectives.
- Establishes a course of action and a sequence of steps to ensure that activities and objectives are
efficiently achieved.
- Bachelor's Degree
- Data Analytics competencies
Requirements * Minimum education level: Bachelor ́s Degree
1 year of experience
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes
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Baguio, Benguet
Permanent
Full-time