facilities CoordinatorLaSalle Investment Management

Job Description
How we support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
Job Description
Provide general overall FM services including continuous monitoring of facility. Work with property managers to handle routine facility management operations, including procurement of supplies and services, including issuing purchase orders, managing bid requests and service/construction contracts, processing of accounts payable and accounts receivables.
Essential Functions:
Directly support the Facility Manager with on-going facility and team related responsibilities, including, but not limited to:
. Assist with budgetary requests, analysis and reporting
. Assist Facility Manager with tactical planning for the facilities team's goals and objectives
. Provides support for guests, visitors and employees at client locations
. Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
. Resolves problems associated with all building services including janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
. Coordinates special events in support of client or JLL.
. Provides support for meetings and conference room reservations, as needed and directed
. Assists with the coordination and scheduling of maintenance activities
. Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
. Provides facility specific assistance to the management team as needed or requested
. Acts as an interface with client, visitors and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with JLL performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
. Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
. Ensures appropriate follow up with customers
. Seeks to continuously improve processes, systems and overall client satisfaction
. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
1) Must be proficient at Excel Spreadsheets, and administrative capability of customizing administrative reports.
2) Ensure accuracy and timely updates to all database files (contacts, contracts, vendors, landlords, emergency files, etc.) documentation and reporting requirements.
3) Responsible for the Call Center work order system: ensure proper categories and classification, accuracy of submittals, distribution of work orders (internal and external), closeouts for reactive and preventative work orders, as required.
Location:
-Cebu, Philippines
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.
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