export Customer Service RepresentativeOrtigas, Pasig

LSC Global logistics is seeking Export Customer Service Reps. at its Pine Brook, NJ Terminal. The Export Customer Service Rep. manages the transportation of outbound ocean and air shipments. Assembling the paperwork up to customer billing, ensuring service commitments are satisfied and both the customers and company objectives met.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
*Communicates with overseas customers or agents to answer inquiries or provide updates.
*Assemble and completes all shipment related documents
*Confirms shipment-level profitability and escalates any low margin shipments to supervisor
*Creates commercial documentation required for export declaration and other regulatory agencies.
*Actions the resolution of any accounts payable issues within the area of responsibility.
*Prepares export ocean bill of lading and related documents or house airway bill pouch and labels
*Processes external billing based on quotations, established contract rates and standard tariffs.
*Responsible for the export compliance including Denied Party Screening and AES filing
*Arranges inland transportation from Supplies door to loading facility.
*Performs other duties as assigned.
 
EDUCATION AND EXPERIENCE
· Associate’s Degree from a two-year college or equivalent combination of education and work experience will be considered in lieu of the educational requirement is preferred but not required.
· High School Diploma, GED, Bachelors (preferable)
· One to two years of previous experience in the freight forwarding industry preferred but not required - experience in detailed oriented industries like banking, insurance, or medical billing will be accepted.
Proficient in MS Office and Windows applications and working experience with CargoWise and WMS software a plus but not required.
 
Job Type: Full-time
Pay: From $14.50 per hour
Benefits:
 401(k) matching
 Dental insurance
 Health insurance
 Health savings account
 Paid time off
Vision insurance
Schedule:
8 hour shift
COVID-19 considerations:
All Employees and Visitors are required to wear facemasks while in the building.
Work Location:
One location
Work Remotely:
No
 
 
About LSC Communications:
 
LSC Global Logistics is a subsidiary of LSC Communications, a $3.5B company with over 20,000 employees worldwide serving the needs of Publishers, Merchandisers and Retailers with innovative product, service and technology offerings that combine print, e-services, warehousing, fulfillment and supply chain management to increase speed to market, reduce costs, and improve efficiencies. LSC Communications was established in 2016 as a new company built upon a 150-year-old print manufacturing tradition. By tapping into our wealth of industry knowledge, we are at the forefront of providing the best and most innovative solutions for storytellers around the world.
Learn more about how we bring great stories to life by visiting www.lsccom.com
LSC Communications is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.
 
 
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