Executive admin supportRemote Workmate

Job Description :This is a remote position.Executive Admin Support - Craft Seamless Luxury Travel ExperiencesFull-Time | 40 hours per week, 8 hours per dayStarting offer: Starts at Php 40,000 per monthWorking hours: 9:00 PM to 5:00 AM Philippine Time (aligned to New York GMT-04)Remote - Candidates based in the Philippines preferredReady to Apply?If this opportunity excites you and your skills align with the role, we'd love to learn more about you.You can begin the application process right away by completing a short, self-paced video interview with "Alex," our AI interviewer. This helps us fairly assess your experience, communication style, and fit for the role.Start the interview here:Note: Applications without a video interview will not be processed.OverviewWe're hiring an Executive Admin Support | Luxury Travel Coordinator to manage end-to-end luxury travel planning and core administrative workflows for a U.S.-based boutique travel company. This role goes beyond simple booking - it's about curating high-end experiences and creating order from complexity. You'll be entrusted with VIP travel logistics, building stunning itineraries, and keeping internal operations humming.This role is perfect for someone who thrives under pressure, has an eye for detail, and finds joy in crafting 5-star service from behind the scenes. Expect to use tools like Travefy, Mailchimp, Google Suite, and WhatsApp to deliver on-point support and white-glove travel coordination.Employee Value Proposition (EVP)You're not just booking flights - you're orchestrating seamless luxury experiences.At Remote Workmate, we work with brands that value precision, creativity, and proactive support. As part of this team, you'll learn what "luxury" truly means in service and execution. You'll gain exposure to top-tier processes, unique travel platforms, and a business that values your autonomy. If you love turning travel dreams into reality and keeping things organized like a pro - this is your zone.Key Responsibilities (Outcome-Driven)
Coordinate and book VIP travel experiences: flights, hotels, restaurants, and exclusive activities.
Build visually appealing, detailed itineraries using Travefy.
Manage client and team calendars with zero errors or conflicts.
Organize and maintain booking folders, files, and communications.
Draft and automate personalized travel emails using Mailchimp.
Research high-end destinations and services aligned with U.S.-based clients.
Communicate with suppliers for quotes, perks, and reservations.
Support internal team with operational tasks and marketing assets.
SMARTe Objectives (First 120 Days)
Day 14: Trained on VGARI's platforms (Travefy, Mailchimp, Google Suite); actively assisting in trip research.
Day 30: Independently managing smaller booking tasks; preparing draft itineraries and reaching out to suppliers.
Day 60: Producing full trip proposals; coordinating daily admin with minimal supervision.
Day 90: Running full VIP trip planning from research to booking; implementing small process improvements.
Day 120: Building relationships with key suppliers and maintaining automated client communications.
30/60/90 Milestones30 Days
Familiar with all tools, processes, and brand standards.
Supporting live bookings and internal comms.
Managing calendar and document workflows independently.
60 Days
Running smaller travel projects solo.
Contributing to email automation and marketing tasks.
Initiating supplier communications and negotiation.
90 Days
Leading VIP travel planning and proposal creation.
Recommending improvements to workflows.
Managing full admin and trip coordination cycle.
Quality Hiring ScorecardCompetency
What We're Looking For
WeightLuxury Travel Coordination
End-to-end management of bookings (flights, hotels, activities) with a luxury-standard level of execution
25%Administrative Precision
Organize calendars, documents, and folders with zero errors and consistent structure
20%Tech Platform Fluency
Confident, independent use of Travefy, Mailchimp, Google Suite, and WhatsApp
20%Client Communication & Care
Warm, polished, and professional tone across written and verbal comms; able to engage VIP clients seamlessly
20%Creative & Process Thinking
Proactively suggests ideas for process improvements, marketing content, or travel upgrades
15%RequirementsQualifications (Must-Haves)
2-5 years in admin support, travel coordination, or customer operations (luxury or hospitality a big plus)
Excellent written and spoken English (U.S. client-facing role)
Deep familiarity with U.S. destinations and premium travel services
Proficient in Travefy, Mailchimp, Google Suite, and WhatsApp
Highly organized, detail-oriented, and self-directed
Available to work night shifts (aligned to U.S. Eastern Time)
BenefitsAbout Remote WorkmateAt Remote Workmate, we specialise in connecting skilled Filipino talent with offshore opportunities, accelerating and forging future-ready careers.
We believe that top talent deserves more-and we offer rewards and opportunities that reflect your true value.
As pioneers in the BPO industry, we're redefining remote work by focusing on quality, strategic alignment, and long-term success. Unlike traditional BPOs, we prioritise finding the right fit over speed, ensuring that our talent becomes a true extension of our clients' teams.
Joining Remote Workmate means more than just a job-it's an opportunity to be part of something transformative. If you're ready to develop smart strategies, harness the power of technology, and take on leadership roles, this is where your career will thrive.
Remote Workmate

Philippines
₱40,000 per month
Permanent
Full-time