elevate your career here / csr for Travel Agent tier 1 / with 30k salary - pasig city (t42)NeksJob Philippines

Offer description
₱ 22,000.00 (monthly) Permanent contract Full Time
About the role:
- Ticketing knowledge and work through GDS queues
- Communicating with airline partners, consolidators, and cross-department when needed.
- Support our B2B customers in their Business Travels
- Process ticket issuance, exchanges and refunds in all GDSs (Apollo, Sabre, Amadeus)
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Effectively answer concerns, inquiries raised via phone, chat, and/or email, providing product and service information, as needed.
- Resolve problems by applying established TravelPerk policies, procedures, and tactics, and also by thinking out-of-the-box when anything established is not enough
- Ensure customer satisfaction and provide professional customer support
Benefits:
A competitive wage
Appealing performance bonuses and account-specific allowances
Possibilities for career advancement
Advance within the organization
Full-Service Medical Benefits
Position requirements:
- At least 1-3 years of experience and knowledge in using GDS systems such as (Amadeus, Sabre, Apollo etc.)
- Preferably with experience in a Travel Agency or Airline
- Excellent communication skills: verbal and written
Requirements
Minimum education level: Senior high school
1 year of experience
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