edfe - uk Utility accountTata Group
Salary: Agreement
Work form: Full time
Posting Date: 19/11/2023
Deadline: 12/08/2023
Job Description
Responsibilities and Duties
Attracts potential customers by answering product and service questions, suggesting information about mortgage products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares products or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Should have completed a Bachelor's Degree preferably with 1-2 years of work experience in BPO setting.
Undergraduates (2 years in College = 4 Semesters) with 2.5 years of any work experience in BPO setting.
Responsibilities and Duties
Attracts potential customers by answering product and service questions, suggesting information about mortgage products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares products or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Should have completed a Bachelor's Degree preferably with 1-2 years of work experience in BPO setting.
Undergraduates (2 years in College = 4 Semesters) with 2.5 years of any work experience in BPO setting.
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Tata Group
About the company
Tata Group jobs
Metro Manila / NCR ,
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About the company
Tata Group jobs
Metro Manila / NCR ,