ecommerce sales Operations SupervisorJateng Urbano Philippines Inc. | Winery.ph

Want to be part of the eCommerce retail revolution? Ground floor opportunity in one of Manila's fastest growing online marketplaces. Have fun and spread happiness shipping wine with Winery.ph, one bottle at a time.
You are
Believe eCommerce is the future of shopping
Have an innate sense of needs and wants of a customer
Derives satisfaction in helping solve customer problems
General preference for structure and sequence over freestyling or "anything goes"
Possess a high level of patience, grit and determination to see a task through
Would rather try and solve problems rather than wait for someone else to solve them for you
We are
Relentless in delivering our promises
Passionate about helping customers shop better
Leave our egos at home
Believe there is no problem that can't be solved without creativity and grit
Share the company success with everyone who builds it
Would rather be the disrupter than the market leader
Care more about who you are and what you can do, than your past experience and background
What you'll do
Operations are the backbone of eCommerce. We make sure that our beloved customers get the right items on time, all of the time. The Sales Operations Supervisor shall supervise a team of Sales Operations & Fulfillment Operations team members -- essentially these 2 functional areas encompass all of the activities that happen after a sale has been consummated, either online or offline. This includes (but not limited to): sales order processing, picking, packing, dispatch/logistics and customer support. Operations are the "human" element of our business in what is largely a digital commerce model and are in a very big way responsible for the consistently outstanding service levels of the business.
Qualifications
College graduate in business management/marketing / related course
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Career stage
Minimum of 2 - 4 years of work experience
You should be good at (or can quickly learn)
Ecommerce Operations, Order Processing, Logistics & Fulfillment, Customer Service, Business Communication
You identify with most of the following behaviors
High Degree of Initiative, OCD-level Attention to Detail, Efficiency, Calm under pressure, Empathy
Employment Terms
Full-time
Salary
25 - 35k Gross Monthly Compensation; Government benefits; Monthly Wine Benefit
Associate / Supervisor Customer Service Wholesale / Importer / Wine Distributor 1 opening Bachelor's degree graduate
Winery Philippines was first conceived in 2016 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos, as well as the way it is marketed and sold. Our goal is simple: to become the most trusted and popular wine supplier in the Philippines in eCommerce and on social media.As an emerging wine market, there is a lot of interest in learning about and drinking great wine in the Philippines and we're here to help. Although wine is not hard to find in the stores, restaurants or bars, access to good quality, boutique wines, and more importantly information and opportunities to really learn and get to know different wines are less well provided for. We saw the prices of wine are also quite high, due to expensive store rents and costs of doing business. With Filipinos being heavy users of their phones and computers, we believe in using digital and social media to help introduce the pleasures of wine to a new generation of interested customers through our online wine store and community. We also know we can sell better wines at better prices, delivered direct to your door through an online only wine store.So we decided to launch the Philippines first online only / social media community for passionate wine lovers and wine lovers to be. We focus on curating a fantastic collection of red wines, white wines, sparkling wines, rose wines, and dessert wines at value for money prices, while enabling our community of wine drinkers to learn about wine in a safe and fun environment.We launched our online store in 2017 and have continued to develop its features and curated range of wine ever since.
Kalibrr

Philippines
₱25,000-35,000 per month
Permanent
Full-time