ecommerce Operations & planning managerActivate Talent

Full-Time - Remote
Contract Type: Independent Contractor
Working Hours: Monday-Friday🌎 Work from anywhere in the world and be part of the #remoteworkrevolution!About the CompanyThis is a fast-growing, innovation-driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self-funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.Scope of the RoleWe are seeking a sharp, detail-obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day-to-day rhythm of operations-inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer.You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands-on role with meaningful impact on efficiency, profitability, and scale.Duties and ResponsibilitiesInventory, Logistics & Supply Chain
Manage inventory flow across Amazon, Shopify, and other sales channels
Ensure optimal stock levels across all fulfillment locations
Monitor inbound/outbound shipments for efficiency and cost effectiveness
Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules
Forecasting & Planning
Build and maintain accurate demand forecasts
Translate revenue and marketing projections into actionable supplier and inventory plans
Align forecasting across teams to ensure product availability and smooth launches
Operational Excellence
Track operational KPIs: inventory turnover, stockouts, freight costs, fulfillment accuracy
Identify process improvements that increase efficiency and profitability
Support broader operational projects, including product launches and light IP enforcement tasks
Cross-Functional Collaboration
Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned
Provide operational insights and performance reports to leadership
Recommend actions to improve margins, reliability, and operational clarity
RequirementsYears of Experience
Experience in eCommerce operations, supply chain management, or inventory planning
Experience working with Amazon, Shopify, and multi-channel marketplaces
Background
Proven ability to forecast demand and translate projections into clear inventory plans
Strong analytical mindset with attention to accuracy and data integrity
Experienced in coordinating suppliers, 3PLs, and cross-functional teams
Highly organized, detail-oriented, and fast moving
Clear communicator with strong follow-through
Motivated by impact and understanding of how operations influence profitability
Tools and Software
Familiarity with eCommerce operations tools (Shopify, Amazon Seller Central, 3PL dashboards)
Experience with demand forecasting software or spreadsheet modeling
Comfortable working with data tools and operational reporting systems
You Are
An owner who takes responsibility for outcomes
Analytical, precise, and data-driven
Experienced in eCommerce operations and supply chain flows
Organized and detail-obsessed
A problem solver who seeks efficiency and scalability
A clear communicator with strong execution discipline
Motivated by speed, impact, and operational excellence
You're Not Responsible For
Managing a large team
Setting company-level strategy
Handling customer service or marketing operations
This role focuses strictly on operations, forecasting, supply chain, and process improvement.You'll Thrive Here If
You enjoy solving operational challenges
You stay organized in fast-moving environments
You use data to guide all decisions
You take full ownership of your work
You're proactive about spotting and fixing problems early
You gain satisfaction from improving efficiency and profitability
You want to help scale a fast-paced DTC brand
BenefitsWhat Makes This Team Special
A culture built on caring deeply about customers and product quality
Ownership and accountability at every level
A problem-solving mindset focused on solutions, not excuses
People-first values and trust-driven relationships
Why Join
Play a key operational role in scaling one of the fastest-growing oral care brands
Work closely with leadership on high-impact projects
Move fast and learn quickly without corporate red tape
Join a small, motivated team that genuinely enjoys working together
Activate Talent

Philippines
Contract
Full-time