You will also be responsible for:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
• At least high school graduate
• Experience of at least six months in the BPO industry are preferred; applicants without work experience are
also welcome to apply
• Excellent English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
• Paid training
• Benefits after 6 months
• Career pathing and Advancement opportunities
• Competitive salary
• Monthly performance incentives
Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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NeksJob Philippines
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