e-learning portal AdministratorShopee

Job Description:
Upload and manage all training courses coordination on the Learning Portal, ensuring that learners can sign-up for new training courses
Upload and perform Quality Assurance testing for all E-Learning courses, ensuring that all features and navigation are in working order
Maintain and upkeep all enrollment and attendance records for both training and E-Learning to provide accurate learning hours for all employees
Work closely with key stakeholders to conceptualise and deliver new features and learning solutions for the Learning Portal
Evaluate training and E-Learning courses effectiveness using available data such as assessment marks, sign-up rates, post-course surveys, etc.
Oversee learning analytics through admin dashboard to identify skill gaps and evaluate learning solutions effectiveness
Ensure smooth operation of the Learning Portal, troubleshoot technical errors before escalating to software developers, and provide timely resolution to improve user experiences
Provide training/onboarding to stakeholders across region to streamline learning operations and processes enabled by Learning Portal, such as its administration and configuration
Requirements:
Bachelor's Degree from reputable university
Proficient in Microsoft Excel Skills, e.g., Formulas, Data Linking, Pivot Tables, Data Analysis, Macros and Automatization (VBA), Data Validation
Previous experience on operating a Learning Management System and E-Learning is a plus
Highly detail-oriented and organised, and is an efficient multi-tasker to ensure that operational needs are met on time with little supervision
Excellent follow-up, time management skills, and strong drive for results
Enthusiastic team player, who is committed to contributing to the team and grow together with us
Enjoy learning and experimenting to leverage technologies to enhance training and learning
Good analytical, decision-making and problem-solving skills
Ability to work and deliver in a fast-paced environment and within tight timelines
Shopee

Philippines
Permanent
Full-time