e-commerce | Administrative Assistant | data entry | html & css expPhilippine Space Agency (PhilSA)

e-Commerce Administrative Assistant Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply nowand discover the Satellite Office Candidate Experience - recognized as one of e-Commerce Administrative Assistant Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply nowand discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO companies worldwide. WHAT IS A/AN e-Commerce Administrative Assistant The E-Commerce Associate is responsible for the day-to-day management of ecommerce projects as approved by the business, including the planning, implementation and ongoing support of those projects. Working with and monitoring the performance of vendors on ecommerce project with a focus on testing, confirming agreed scopes a delivered in full and ensuring any required training and/or documentation is available post implementation. This role will have a core focus on Front End ecommerce projects which center around the user experience and display of content on all Ecommerce sites. WHAT WILL BE YOUR MAIN RESPONSIBILITIES E-commerce Content and Site Management Executes E-commerce strategy and tactics as directed to create a seamless customer focused Omni channel experience for customers to enhance trade. Develops and manages products on the website including image management, uploading and maintaining product information. Monitors & regular tests pricing across all King Living websites. Working directly with other business units to ensure department specific content is kept accurate and up to date. Digital Transformation Assisting in the onboarding of new technologies that will ensure the companies ecommerce sites will be industry leaders. Assisting in the onboarding or developing of new technologies/processes that enable online sales to increase across all ecommerce sites. Assisting in the onboarding or developing of new technologies/processes that improve the customer experience on all ecommerce sites. Site Maintenance & Administration Reports any bugs and issues that arise with the websites to the manager or directly to the web development agency where appropriate Actioning all relevant escalated support desk requests that relate to user experience or content Supporting help desk with other ticket related to ecommerce when required Assists and contributes to the Marketing team on events and campaigns. Teamwork Demonstrates a 'can do' attitude. Works collaboratively with all relevant departments in both the production and retail arms to achieve team objectives. Clear and positive communication with all departments. Key Performance Indicators: E-commerce strategy executed as agreed. Achievement of agreed budgets and targets. Digital innovations and enhancements in place. Digital innovations and enhancements in place. Site metrics and analytics evidence improved performance. Positive feedback and high levels of engagement from stakeholder group. Broader business objectives are embraced and implemented. Role Specific Competencies: Competency: Building Positive Working Relationships Developing and using collaborative relationships to facilitate the accomplishment of work goals. Quality Orientation Accomplishing tasks by considering all areas involved, no matter how small showing concern for all aspects of the job accurately checking processes and tasks being watchful over a period of time. Communication Clearly conveying information and ideas through a variety of media to individuals and groups in a manner than engages the audience and helps them understand and retain the message. Produces accurate, engaging content. Is able to synthesise large amounts of information into manageable chunks. Ensures all facts, spelling and grammar is correct and all work is free of error. Customer Focus Making customers and their needs a primary focus of one's actions developing and sustaining productive customer relationships. Innovation Generating innovative solutions in work situations trying different and novel ways to deal with work problems and opportunities. Information Monitoring Setting up ongoing procedures to collect and review information needed to manage activities. Work Standards Setting high standards of performance for self and others assuming responsibility and accountability for successfully completing assignments or tasks self-imposing standards of excellence rather than having standards imposed. Contributing to Team Success Develops and uses collaborative relationships to facilitate the accomplishment of work goals. Nice to haves: Experience in Google Analytics Experience with an ERP Experienced Magento e-commerce platform user desired, experience in at least 1 of the following Ecommerce platforms essential: Magento, BigCommerce, Shopify or WooCommerce Experience in Photoshop is desired Knowledge of HTML & CSS is desired Others: Work on site Day shift (Mondays to Fridays)
Monster

Philippines
Permanent
Full-time