Duty ManagersCebu Palm Grass Hotel

CEBU PALM GRASS HOTEL INC.
 
Is in need of:
 
DUTY MANAGERS (2)
 
Qualifications:
Bachelor's degree graduate
Undergrad with relevant experience is welcome to apply
At least 1-2 years of relevant hotel experience
Computer knowledge and experience in MS office programs.
Good customer service and interpersonal skills
Trustworthy, organized and keen to details
Can work under pressure
Ability to multitask.
Excellent organizational and time management skills
Amenable to work on site and rotating schedule
Duties and Responsibilities:
Direct and oversee all hotel operations during the shift to ensure guest satisfaction and safety.
Conduct briefing for all staff during shift. Inform all staff of activities, group and VIP arrivals as well as special requests and repeat guests
Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
Maintain a professional and high quality service oriented environment at all times.
Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.
Must actively participate in the decision making process on guest relocation when over capacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Front Office Supervisor and/or Officer on Duty prior to shift start.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning work, conducting training, conducting counseling and evaluations and delivering recognition and also reward.
Ensure the accurate completion of the daily audit in a timely fashion.
Must be able to perform the full audit and check each department Daily Revenue Report.
Oversee preparation of daily Cashier's Remittance per Outlet Summary Reports.
Assist the Front Office in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and cashiering.
Should show Initiative, Problem Solving, Staff Training, Team Leading.
Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
Be aware and able to enforce all fire-life-safety procedures.
Remain current in all updates with regards to new procedures and training.
UPON HIRING, YOU WILL ENJOY...
Competitive Salary
Complete Government Mandatory benefits
Free Lunch on Duty Days!
Free Parking
Friendly working environment
And more!!!
Employment Type: Direct Hire. Full Time. On Site
 
Location: 68 General Junquera Street, Cebu City, Philippines 6000