dumaguete | healthcare | Customer Service RepresentativeTTEC

Bringing smiles is what we do at TTEC... for you and the customer. As a site-based Healthcare Customer Service Representative in Dumaguete, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 
 
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at Dumaguete Business Park, South Rd., Calindagan, Level 1, Dumaguete City 
 
What You'll be Doing 
 
Do you have a passion for helping others and giving them peace of mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or exceptional. 
 
During a Typical Day, You'll 
Answer incoming communications from customers  
Conduct research to provide answers for customers to resolve their issues 
What You Bring to the Role   
6 months or more of customer services experience 
Senior High school graduate or equivalent 
Recognize, apply and explain your product or service knowledge  
Computer experience 
What You Can Expect 
Supportive of your career and professional development 
An inclusive culture and community-minded organization where giving back is encouraged 
A global team of curious lifelong learners guided by our company values 
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 
Visit https://mybenefits.ttec.com/phl/ for more information.