dumaguete | Customer Service RepresentativeTTEC

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Dumaguete, you'll be a part of bringing humanity to business. #experienceTTEC
 
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
 
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Dumaguete, Monday to Friday from 8am to 4pm at DBPI IT Plaza, Building 1, South Road, Calindagan, Dumaguete City.
 
What You'll be Doing
 
Do you have a passion for helping others and giving them peace of mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers' experience being just average or an exceptional one.
 
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role  
Completed senior high school or high school (old curriculum) 
6 months of customer service experience or more (BPO or Non BPO) 
Recognize, apply and explain your product or service knowledge  
Computer experience 
What You Can Expect 
A chance to win up to Php 10,000 eGC when you apply and get hired between Aug. 15 to Oct. 31.(*terms and conditions apply). 
Supportive of your career and professional development 
An inclusive culture and community minded organization where giving back is encouraged 
A global team of curious lifelong learners guided by our company values 
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 
Visit https://mybenefits.ttec.com/ for more information.