Documentation and workflow specialistKND Resource Management Corp.

Position Title: Documentation and Workflow Specialist
Reports To: Human Resources Manager
Job Purpose:
To create, maintain, and standardize job descriptions, workflows, and operational documentation for all positions within the organization, ensuring clarity, consistency, and knowledge retention.
Key Responsibilities:
Role Documentation:
Conduct interviews with employees and managers to gather role-specific details.
Develop comprehensive job descriptions, including tasks, KPIs, and required competencies.
Update job descriptions periodically based on evolving organizational needs.
Workflow Documentation:
Map out key processes and workflows for each department.
Can create clear and accessible process diagrams.
Collaborate with department heads to validate and refine workflows.
Knowledge Repository Management:
Develop a centralized system to store and organize all documentation.
Ensure the repository is regularly updated and accessible to relevant stakeholders.
Train employees on how to use the repository effectively.
Onboarding Support:
Provide new hires with role-specific documentation and workflow overviews.
Assist the onboarding team in tailoring materials for new hires.
Audit and Feedback:
Conduct periodic audits of existing documentation to ensure relevance and accuracy.
Collect feedback from employees on the usability of documentation and implement improvements.
Qualifications:
Bachelor's degree in Industrial Engineering , Organizational Development, Business Administration, or a related field.
Proven experience in documentation, knowledge management, or process improvement a great advantage
Strong analytical and communication skills.
Proficiency in documentation tools (e.g., MS Office, Google Suite, or specialized software).
KPIs for the Role:
Percentage of roles with up-to-date job descriptions.
Average time taken to document and validate a workflow.
Usage rate of the centralized knowledge repository.
Feedback scores from new hires on the quality of onboarding materials.
We encourage you to apply.
 Healthcare Coverage: Free hospitalization with up to Php165,000.00 coverage per illness.
 Financial Security: Free accident insurance, covering both work and non-work-related incidents, up to Php1M.
 Rewards and Recognition: 1/2 month of service separation pay , as per policy guidelines.
 Additional Leave Credits: Length of service incentives of up to 20 leave credits, in addition to the standard 10VL and 10SL, all convertible to cash.
 Special Occasions: A generous 2K Birthday Cash Gift and twice-a-year Rice Cash subsidy.
 Investing in Education: Children's Educational Assistance & School Bonus.
 Support in Life's Challenges: Wedding incentives, Calamity, and death assistance.
 Future Security: Access to a Retirement Program and more upon regularization.
 
 Why Choose Us:
 Equal Opportunities: We're dedicated to providing equal job opportunities, with no gender discrimination and no educational restrictions.
 Job Security: Our positions offer permanent job opportunities, ensuring long-term career prospects.
 
Connect with Us:
 Explore our organization at www.kndresource.com to gain deeper insights into our culture and values. Stay updated on the latest news and updates by following us on Facebook. https://www.facebook.com/kndresource