dispatch coordinator / ReservationistJaguaquara Inc.

JAGUAQUARA INC.
 
Is currently looking for:
 
DISPATCH COORDINATOR / RESERVATIONIST
 
Job Responsibilities:
Dispatching and scheduling all vehicles and Chauffeurs to meet and satisfy client's needs
Input reservations into our system via phone, fax, email
Route, schedule and coordinate the vehicles.
Schedule job assignments and maintain an accurate record of assigned limousine activities through Livery.
Regularly check airline schedules for any changes to flight arrivals
Receiving and placing telephone calls
Ensure assigned Chauffeurs and Greeters meet our quality control standards and confirm assigned vehicles meet our company's safety and operational standards.
Documents, tracks, and communicates all incidents.
Effective communications with chauffeurs, staff, and customers verbally and in writing
Perform miscellaneous projects as needed.
Additionally, the Dispatcher/Reservationist is required the following:
Must have finished at least two (2) years in college
Must have excellent oral and written communication skills
Must be able to handle multiple tasks simultaneously 
At least 1-year sales and customer service experience
Ability to work as a team player. 
Must be a superior problem solver, detail-oriented, quick-thinker
Positive and resilient nature with an ability to stay cool, calm, and composed under pressure
Great memory and strong ability to multi-task, all while paying great attention to detail
Communicate with clients, including high-profile corporate executives and celebrities in an upbeat, positive and professional manner.
Projects a friendly, professional, and cordial demeanor to all potential and existing clients, chauffeurs, affiliates, greeters, fleet staff, and other co-workers. 
Professionalism is absolutely critical to this function.
Responding to and handling questions and concerns with speed and professionalism
Must be able to work well in a fast-paced environment with less supervision
Dispatch Experience is a plus
What we can offer:
Meal Allowance
Transportation Allowance
Night Differential
Health Insurance HMO (upon regularization)
Attendance Bonus (upon regularization)
Anniversary Bonus (1 year after hiring)