Digital graduate programmeFWD

About FWD Life Insurance Corporation
FWD Life Insurance Corporation (FWD Insurance) is part of pan-Asian FWD Group. FWD Insurance launched its commercial operations in September 2014. As of end-2019, FWD Insurance ranks 1st in Customer Experience in the Philippines(1). FWD Insurance maintains its strong financial position as top 3 and 8 in terms of Paid-up Capital(2) and New Business Annual Premium Equivalent(3), respectively.
FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah, and Family Takaful products across a number of its markets. Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group. In the Philippines, FWD has 17 business hubs located in key cities nationwide, with its headquarters in Bonifacio Global City in Taguig.
FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
For more information, please visit fwd.com.ph.
1 Based on a commissioned Customer Experience Index 2019, conducted by Forrester Consulting
2 www.insurance.gov.ph > Statistics > Life > 2019 > Based on Paid-Up Capital
3 www.insurance.gov.ph > Statistics > Life > 2019 > Based on New Business Annual Premium Equivalent
Find a job you love - and create the future you want
Programme details
This is an 18-month rotational programme comprised of three 6-month rotations across different functions. You'll be working in a range of fields, applying your skills and expertise to a variety of projects. When you can demonstrate you have what it takes, you may have the opportunity to spend your second or third rotation in one of our other businesses across Asia. Following the 18 months, you'll have the opportunity to progress to an ongoing role. This opportunity will be based on your interests as well as the needs of our business.
What you can expect from us
Your career is exactly that: yours. So as you progress, you can guide us on the direction you're hoping to take, and we'll do our best to get you there. In the process, we'll give you on-the-job training, exposure to exciting new projects, and access to some of the best minds in the business. You'll also be working in one of the fastest-growing insurance companies in Asia.
What we expect from you
We need high-calibre, skilled professionals to become our future leaders. So, we're looking for free-thinkers with a start-up mindset and a creative approach to tech. Because smart tech leads to a better customer experience. And in the end, that's why we do what we do.
The following are just some of the qualities that define our people. The question is: do any of them sound like you?
You believe in the power of technology to create a better customer journey
You enjoy turning ideas into reality
You thrive in a feedback environment (it's how we all grow, and learn)
You have a passion for digital that extends beyond the classroom
You're an early adopter, with a constant eye on new trends as they're happening
You're a natural collaborator. You're the first to support your team - and you're not afraid to ask for help, or a second pair of eyes
Life at FWD: our vision, our values, and our culture
At FWD we're proactive, open, committed, caring and innovative. These are our five core values - and they underpin everything we do. And we've built our brand around our vision to change the way people feel about insurance - which is reflected in our workplace values and culture. Because we believe that building the right culture starts with building the right team who we know will make the right decisions. This means we have a start-up mentality and a workspace that nurtures fearless innovation. We work from the ethos that none of us are as smart as all of us, and that our challenger attitude can blaze a trail.
An idea of your working day
Things move fast round here. These are just some of the ways in which you'll spend your time.
Participating in the development of ideas and strategies for new digital initiatives
Identifying market opportunities through research and SWOT analysis
Managing some of our greenfield digital projects
Collaborating with stakeholders on how to improve our tech and maximise our efficiency
Jumping in on ad hoc duties and responsibilities when they arise
The experience and background we're looking for
The following are the essentials:
Fluency in written and spoken English
Preferably, you have a Bachelor's degree in a related discipline. But if you don't, then show us your interest in this area through previous internships or work experience
Relevant work experience is also highly desirable
Willing to start on August 2021
We're also strongly interested in candidates with a 'cloud-first' and 'data-driven' mentality. Within this, knowledge in the following would be an advantage:
Digital partnership ecosystems
Data analytics
DMP/DSP
APIs
Application development
DevOps
Digital UI/UX design
Blockchain and AI /machine learning.
FWD spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) has been affirmed 'A3' by Moody's and 'A' by Fitch, FWD General Insurance Company Limited has also received 'A' rating from Fitch, all with a stable outlook.
In Hong Kong & Macau, FWD has been providing quality services to around 510,000 customers with over 800 staff.
If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.
Privacy Notice
Your privacy is a priority for FWD. The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.
FWD has partnered with Talocity Instasolutions Private Limited ("Talocity") to manage the initial filtering of candidate's profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform. The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.
When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process. Shortlisted candidates will then be contacted by FWD for the face-to-face interview.