dialer AdministratorSutherland

Job Description: Sutherland is seeking an attentive and goal-oriented person to join us as an Associate - Dialer Admin. At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewardi Job Description: Sutherland is seeking an attentive and goal-oriented person to join us as an Associate - Dialer Admin. At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Admin. Associate - Dialer Admin , in this role get to: Perform daily uploads : Downloads and importing of dialer schedules. Document activities: For outbound dialer. Analyze dialer-output data: To identify potential problems/issues. Run payment reports regularly Create and update dialing campaigns: Filter, list strategies and reports. Monitor and adjust performance : Of the dialer systems. Complete other duties as assigned by the markets. Qualifications: Our most successful candidates will have: Intermediate to advanced proficiency level with Microsoft Excel Working knowledge on a dialer system (auto-dialer operation/concepts Working knowledge on basic Statistics (ability to comprehend and analyze dialer-output data) Basic understanding of database-design principles, data structures and optimizations Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems #LI-AK1
Monster

Philippines
Permanent
Full-time