deputy Manager - ttWipro

, Education - Post Graduate , Education - MBA , Education - Graduate , Behavioural - Analytical Skills , Behavioural - Demonstrated Customer service skills , Behavioural - Decision making , Behavioural - interpersonal and influence management skills , Behavioural - Expert knowledge of service procedures , Behavioural - Problem Solving , Behavioural - Ability to drive results against SLA performance indicators , Behavioural - Knowledge of Client and end user requirementcators , Behavioural - Understanding the concept of Call transaction monitoring , Behavioural - influence and reach resolution with direct reports , Behavioural - Willingness to work in shiftd and comfortable to work 24/7 - , Domain - Basic knowledge of forecasting ,scheduling techniques , Domain - Implementing performance metrics in delivery , Domain - Good Keyboarding skills , Domain - Ability to use the phone system. , Soft Skilla - Excellent Communication skills (Verbal and Written
Wipro

Cebu City, Cebu
Permanent
Full-time