debt recovery AssistantMy Virtual Mate
Salary: Agreement
Work form: Full time
Posting Date: 15/11/2025
Deadline: 26/09/2022
My Virtual Mate is a registered Australian company that helps businesses with business process outsourcing. Our mission is to make a positive change in our partners' business, which ultimately helps them gain more profits, and grow their business with truly talented staff.
Our client is an AU strata management company. They offer clients excellent financial reporting services which includes complete itemization of all expenditures and income.
Job Role
To assist in the efficient and effective collection of debt.
Respond to routine queries arising from debtors by email and telephone
including the determination of appropriate installment recovery arrangements with individual debtors and the setting up of those installment plans.
Monitor debtor payment agreements and take the necessary action when agreements have lapsed
Contact debtors directly by telephone to pursue debt recovery where standard recovery letters have been unsuccessful in obtaining payment
Identify & notify L2 Debt team member to issue unpaid debts to collection agencies in line with the companys Strategy and liaise with collection agencies on the progress of debts referred to them
Where necessary, carry out any appropriate check to determine any reason for non- payment which should be considered before recovery action is pursued
Ensure that all recovery procedures have been followed in line with the companys strategy to enable a debt to be referred to Legal for further recovery action (List of debtors will be provided weekly)
Review & notify L2 Debt team member on the daily unallocated payments schedules to ensure that all payments are allocated to the
intended debt
Requirements
Work From Home Requirements
At least 10mbps internet connection
Back up internet connection, postpaid or prepaid
Laptop or Desktop with updated operating systems (at least core i5 or higher)
Backup laptop or desktop (at least core i5 or higher)
Headset with mic
Willingness to use Time Doctor for monitoring
No background noise during work hours
Must not be currently employed full time
My Virtual Mate
Our client is an AU strata management company. They offer clients excellent financial reporting services which includes complete itemization of all expenditures and income.
Job Role
To assist in the efficient and effective collection of debt.
Respond to routine queries arising from debtors by email and telephone
including the determination of appropriate installment recovery arrangements with individual debtors and the setting up of those installment plans.
Monitor debtor payment agreements and take the necessary action when agreements have lapsed
Contact debtors directly by telephone to pursue debt recovery where standard recovery letters have been unsuccessful in obtaining payment
Identify & notify L2 Debt team member to issue unpaid debts to collection agencies in line with the companys Strategy and liaise with collection agencies on the progress of debts referred to them
Where necessary, carry out any appropriate check to determine any reason for non- payment which should be considered before recovery action is pursued
Ensure that all recovery procedures have been followed in line with the companys strategy to enable a debt to be referred to Legal for further recovery action (List of debtors will be provided weekly)
Review & notify L2 Debt team member on the daily unallocated payments schedules to ensure that all payments are allocated to the
intended debt
Requirements
Work From Home Requirements
At least 10mbps internet connection
Back up internet connection, postpaid or prepaid
Laptop or Desktop with updated operating systems (at least core i5 or higher)
Backup laptop or desktop (at least core i5 or higher)
Headset with mic
Willingness to use Time Doctor for monitoring
No background noise during work hours
Must not be currently employed full time
My Virtual Mate
Other Info
Philippines
Permanent
Full-time
Permanent
Full-time
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My Virtual Mate
About the company
My Virtual Mate jobs
Manila, Metro Manila
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