Key Responsibilities:
1. Supervise dealer's target &contribute action plans in order to improve KPI output per dealer.
2. Accomplishes dealer staff job results by intensive monitoring & proper guidance in order to achieve customer satisfaction.
3. Ensures consistent communication with Dealers & Dealer Operations Officer in order to accomplish related results as needed.
4. Timely conducts monitoring and implement corrective action plan in order to accomplish results as needed.
5. Contributes to team efforts in terms of aftersales support in order to practice & accomplish right processes.
6. Conducts regular visit and performance reviews with dealers and agree corrective actions where required.
7. Monitors daily deliverables of Dealer Zone Officers & reports directly to immediate head.
8. Receives and address direct concerns thru the following:
a. Customer
b. Dealership
c. Fleet
d. Inter department (UAAGI/FMPI)
e. ASC (Accredited Service Centers)
9. Ensures compliance with ISO policies and procedures.
10. Performs other tasks as may be assigned jfrom time to time by immediate superior.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): ,English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes
Other Info
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Foton Motor Philippines, Inc.
About the company
Foton Motor Philippines, Inc. jobs
Pampanga, Central Luzon · 14 September (updated)

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About the company
Foton Motor Philippines, Inc. jobs
Pampanga, Central Luzon · 14 September (updated)