de022324 - Delivery business interlock specialistAccenture Thailand

Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: TBD POSITION TITLE: Delivery Business Interlock Specialist WORK SETUP: RTO Responsibilities: . Accountable for establishing, developing, and maintaining customer relationships . Translate high level requirements received into detailed training delivery plans for medium-high complexity programs generally expected to be at the course level and targeted to audiences of senior managers . Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules . Advise customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters . Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer . Support their lead in the annual/quarterly delivery planning process . Monitor the progress of the session setup and plan the logistics for the session . Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client . Develop deep understanding of the customer's business objectives and expectations for the Program . Provides session evaluation reports and recommendations for continuous improvements after sessions are completed Other Responsibilities include: . Contribute to the overall leadership and vitality of the Delivery organization . If requested, support the external client account teams with proposal development to sell the Accenture Learning delivery services and participate in presentations to the client . Foster use of best practices and encourage Delivery team innovations . Liaison with other teams outside of Delivery as needed OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2
SKILL AND QUALIFICATIONS: . Minimum of 3 years of experience within the Learning Delivery organization planning and delivering sessions . Minimum of 3 years of experience working in a global service delivery environment . Good understanding of the Accenture Learning delivery environment and delivery requirements . Excellent project management skills . Good communication (written and oral) and interpersonal skills . Proven ability to work creatively and analytically in a problem-solving environment . Ability to quickly identify issues and risks and provide recommendations. . Strong organizational skills and an ability to multi-task . Attention to accuracy and quality . Ability to prioritize . Able to work and leverage a shared services environment . Proven ability to collaborate with a global audience and has multi-cultural awareness. . Proven ability to develop and maintain strong client relationships
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