Database and System Administrator (CVIS)MicroResumes

Key Skills
Bridges
Cabling infrastructure
Cisco ASA
DHCP
Firewalls
Hotspots
LAN
Network Infrastructure
Radius
Routing
Switching
PC Desktop Support
Software installation
Systems Administration
Windows OS
Internet Protocol
Network Security
Job Description
Change Healthcare Philippines is now hiring for someone who will be joining the pioneers of a new product line. We're looking for customer-oriented individuals who have at least 2 years of technical support and database administration experience.
Job Responsibilities:
Diagnosing software malfunctions and configuration issues
Providing application training to customers
Answering support calls and working with fellow support team members and internal software development groups to identify and resolve problems
Providing remote software support and analysis to customers
Performing proactive system maintenance check to ensure proper application functionality
Following up on support issues proactively to provide timely updates and resolutions to customers
Maintaining a highly professional and customer-centric focus
Providing ongoing product feedback to engineering and product development teams
Requirements
Must Haves for the role:
Minimum 2-3 yrs of technical support experience
Strong communication skills
Working knowledge of SQL and relational database concepts
Programming skills; experience in scripting and writing codes in the database
Highly developed organizational skills and time management ability
What's in it for you?
Competitive compensation package
HMO (medical insurance) coverage on Day 1 plus 2 free dependents
Flexible Medical reimbursements
Group life insurance
Plenty of employee engagement activities
Learning and development programs
Company: Change Healthcare Philippines, Inc
Change Healthcare Philippines is an IT-enabled solutions company in the healthcare industry- they are a registered business entity here in the Philippines but their headquarters is in the US. They are a global healthcare company operating in over 120 locations in the world, one
They operate primarily in Picadilly Star in BGC with over 500 employees already but they will be expanding their workforce here, which will more than double their current headcount- that means opportunities for growth as they are pioneering new roles and creating better career development paths for talents in healthcare and BPO sectors.
The Philippines Operations support their technology-enabled solutions such as software for medical imaging and major healthcare management processes such as financial, chart retrieval and clinical operations.
Change Healthcare started their operations here in the Philippines in 2011 with Microsourcing providing services such as Payroll, Recruitment, IT and Facilities Management. The recruitment process you're undergoing right now is facilitated by Microsourcing but you will be directly working with Change Healthcare as it does reflect in your contract.
Why Join Us?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
Cultures and Values
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
MicroResumes

Philippines
Permanent
Full-time