Data Entry SpecialistTallant Asia

Tallant Asia is Looking for a Data Entry Specialist for a client based in Australia.
 
Traits
Open/ Personable
Consistent
Outcome Focused
Attention to detail
Experience
Hospitality/ Service background/ Government / Public Health
Structured Roles with defined responsibilities
Skills
Organised
High attention to Detail
Compliance orientated
High tolerance for dynamic environment
Qualifications & experience
Customer-centric, process driven, operationally focused, ambitious, quick to grasp concepts and has a desire to grow with the business
2 to 5 years experience in providing great customer service
High level of attention to detail
Excellent time management, ability to prioritise, multitask & work to deadlines
Strong competency with the use of Microsoft Office applications including Word, Excel and Outlook
Excellent communication skills both written and oral.
A track record of getting stuff done
Post Secondary qualification preferred but not essential
Tasks & responsibilities
Undertake day to day administrative functions including invoice processing and payment
Answering incoming calls and responding to general emails in a professional manner
Providing exceptional customer service in responding to customer enquiries
Assist Participants with Maximising their NDIS funding
Work with people with diverse abilities, requirements and goals and translate complex concepts to be easily understood language. while protecting participants privacy and dignity
Work collaboratively within the broader NDIS ecosystem, including the identification and development of provider, support coordinator and other referral networks
Self- motivated with a strong sense of accountability and ability to take ownership of tasks and the customer experience
Contribute to the team environment
Work with the team and the Operations Manager to develop initiatives to enhance our plan management service to participants