Customer support representativeTalleco JobTarget Philippines

We are looking for dynamic individuals to join our team of Customer Support! The Customer Support Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
What We Can Offer
Salary Range [Php16,000 to Php25,100]
20 Paid Time Off with 5 convertible to cash at the end of the year
HMO with 1 free dependent
Group Life and Accident Insurance
Other exciting monetary allowances
Great team, culture, and environment and tons of opportunity for career growth
Work Schedule: Night
Work Type: Office-Based / Remote
Position To Fill: Five
What You'll Do
Clearly communicate ideas and give directions to customers by utilizing available tools.
Effectively respond to all aspects of customers' inquiries or requests regarding orders, product/service information, posting status, pricing, etc.
Always deliver professional service to customers, especially during any instances of emotional strain
Service all job seeker and employer products sold through our JobTarget platform.
Quickly and easily navigate multiple Internet sites and takes initiative to prioritize, manage, and complete projects.
Investigate and resolve flagged jobs with non-working login credentials.
Create tickets via ClickUp concerning client or platform issues.
Send outreach emails to clients concerning various issues.
Mix minor issues encountered in the JobTarget platform.
What You Need to Qualify
Graduate of Bachelors degree preferably in Business Administration or IT
With at least 1 year of experience in a BPO industry
Exceptional communications skills- written and verbal.
Ability to quickly learn new skills and technologies.
Outstanding attention to detail
Highly organized and has excellent problem-solving skills.
Intermediate computer skills
Ability to prioritize multiple tasks and issues.
Experience with Salesforce is a bonus
Talleco JobTarget Philippines

Cebu City, Cebu
₱16,000-25,100 per month
Permanent
Full-time