Customer support representative | day 1 hmo+ competitive salary | start asap!Techno Global Team Inc

Craving stability with a career path that lets you shine? Look no further! We offer a secure and supportive environment where you can build a fulfilling career. 
 
YOU DESERVE THE BEST - Enjoy these Perks!
Comprehensive day 1 HMO with 10K medical reimbursement
Additional HMO coverage for your family + dental coverage
Free annual Flu vaccine 
Continuous career development and certifications 
Travel & training opportunity oversea
Regular awards and recognitions 
Comprehensive life insurance 
24 Paid time offs (with Annual leave conversion)
Annual appraisal based on merits 
Free daily meals (free breakfast on Mondays & free treats on Fridays)
Regular engaging company events & promotes work life balance
Accessible office sites --CEBU CITY, IT PARK
Employee referral programs 
About the role:
As our Customer Support Representative, you'll be the backbone of our campaigns, keeping things running smoothly and providing exceptional support.
You'll have the chance to work with a diverse team of professionals and contribute to projects that impact our organization's success.
 
This is where you'll shine:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. 
Responding promptly to customer inquiries. 
Communicating with customers through various channels. 
Acknowledging and resolving customer complaints. 
Processing orders, forms, applications, and requests. 
Keeping records of customer interactions, transactions, comments, and complaints. 
Communicating and coordinating with colleagues as necessary. 
Providing feedback on the efficiency of the customer service process. 
Managing a team of junior customer service representatives. 
Ensure customer satisfaction and provide professional customer support. 
What you'll bring in: 
Great Communication and Comprehension skills 
Has at least work in the same or related position for 2 years 
Demonstrates effective people skills and sensitivities when dealing with others. 
General skill in the use of MS Office and other standard software applications required to perform the job duties. 
Ability to work both independently and in a team environment.
Highly competitive & High-energy individual
Amenable to work on site - Cebu City (Night)
Amenable to start: JUNE 2, 2025
Ready to find a place where your contributions are valued? Join our team!