SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Outbound Representatives to start ASAP!
No cold calling, all calls are scheduled!
Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 14th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think it's a great place to work!".
The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won't regret it!
Checkout our Facebook page: www.facebook.com/selectvoicecomph
Job overview:
Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other side of the screen. Experts in the product and exceptional in sensitive and skillful communication. Our approach is to serve the customer by providing the knowledge and assistance they need to achieve their individual goals.
About the client:
We are an ambitious team of passion-driven people. We love to make software but our true priority is our intentional company culture. Headquartered in Sacramento, California, with employees all over the country, we believe a team performs best when individuals are empowered, honored, and trusted.
Our team is comprised of smart, passionate, and humble people who love what they do. The results speak for themselves. We currently have over 60,000 customers who have processed over $3 billion dollars for their events and fundraising. If you want to join a talented team doing big things, you've found the right place. We hope you apply!
What you'll be doing:
Create extraordinary customer experiences by providing assistance and resources to the customers via chat, email, phone, and screen share
Develop and maintain an in-depth understanding of our product, pricing, and services
Assist in customer-focused projects that enhance the quality of the customer experience (some examples include developing resources, onsite support, enterprise support, etc.)
Participate in regularly scheduled trainings to improve customer and team knowledge
Receive and give regular feedback from Team Members and Team Leads to refine skills
What you'll need:
REQUIRED
Team player, open to receiving and giving constructive feedback
Advanced written and verbal communication skills
Software proficiency
Ability to multitask and work well under pressure
Critical thinking (problem-solving) skills
Self-motivated work ethic - able to manage time, schedule and responsibilities
PREFERRED
3+ years experience in customer service
Experience with Webconnex products
Experience with Slack, Zoom, Excel, and Google Suite products
No cold calling, all calls are scheduled!
Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 14th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think it's a great place to work!".
The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won't regret it!
Checkout our Facebook page: www.facebook.com/selectvoicecomph
Job overview:
Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other side of the screen. Experts in the product and exceptional in sensitive and skillful communication. Our approach is to serve the customer by providing the knowledge and assistance they need to achieve their individual goals.
About the client:
We are an ambitious team of passion-driven people. We love to make software but our true priority is our intentional company culture. Headquartered in Sacramento, California, with employees all over the country, we believe a team performs best when individuals are empowered, honored, and trusted.
Our team is comprised of smart, passionate, and humble people who love what they do. The results speak for themselves. We currently have over 60,000 customers who have processed over $3 billion dollars for their events and fundraising. If you want to join a talented team doing big things, you've found the right place. We hope you apply!
What you'll be doing:
Create extraordinary customer experiences by providing assistance and resources to the customers via chat, email, phone, and screen share
Develop and maintain an in-depth understanding of our product, pricing, and services
Assist in customer-focused projects that enhance the quality of the customer experience (some examples include developing resources, onsite support, enterprise support, etc.)
Participate in regularly scheduled trainings to improve customer and team knowledge
Receive and give regular feedback from Team Members and Team Leads to refine skills
What you'll need:
REQUIRED
Team player, open to receiving and giving constructive feedback
Advanced written and verbal communication skills
Software proficiency
Ability to multitask and work well under pressure
Critical thinking (problem-solving) skills
Self-motivated work ethic - able to manage time, schedule and responsibilities
PREFERRED
3+ years experience in customer service
Experience with Webconnex products
Experience with Slack, Zoom, Excel, and Google Suite products
Submit profile
Select VoiceCom
About the company
Select VoiceCom jobs
Size: From 101 to 500 employees
Position Customer support agents - 28k salary + 10k signing bonus recruited by the company Select VoiceCom at Cebu, Cebu, Joboko automatically collects the salary of ₱28,000 per month, finds more jobs on Customer Support Agents - 28K Salary + 10K Signing Bonus or Select VoiceCom company in the links above