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customer success AssociateElevate and Delegate

Salary: Agreement
Work form: Full time
Posting Date: 23/09/2022
Deadline: 23/10/2022
We are looking for a Customer Success Associate to work on various admin tasks for our US client. You will be working with the client directly, so we need someone with an A++ level of English communication skills with high initiative. Please do not apply if you think you're not a good fit for the role.
ABOUT YOU
Excellent English Communication Skills
Tech-Savvy
Comfortable with Softwares
An eye for details
Able to work with minimal supervision
Must have the initiative to do tasks on their own
Willing to learn new skills and tools on their own
As a Customer Success Associate, here are your qualities and tasks, but are NOT limited to:
Answer inbound calls (general inquiries, sales) and emails and make outbound calls as necessary.
Handle customer inquiries on all communication platforms used by the business.
Ability to write clear and concise emails to prevent confusion.
Maintain and manage records and other business and/or client information.
Assist in onboarding new clients.
Make sure all submitted content complies with the company's Terms and Service.
Review Press Releases.
Willingness to be assigned to other administrative tasks.
Salary: $600-$900 per month depending on experience
TECHNICAL REQUIREMENTS
Dedicated workstation at home
Noise-canceling headphone
20 MBPS minimum Internet connection
Backup device and Internet in times of power outages
Elevate and Delegate

Other Info

Philippines
US$600-900 per month
Permanent
Full-time

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Elevate and Delegate

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