customer sevice specialist / Dayshift - t58NeksJob Philippines

Offer description
₱ 21,000.00 (monthly) Permanent contract Part Time
Salary:
Php 21,000.00/month
Job Summary:
The Customer Service Specialist will interact with the companys customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.
Duties/Responsibilities:
-Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.
-Ensures that appropriate actions are taken to resolve customers problems and concerns.
-Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
-Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
-Performs other related duties as assigned.
Required skills and Requirements:
- Valid NBI
- Must be willing to Work on site
- Above average communication skills
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product, service, or area of customer service specialization.
Education and Experience:
- Must have reaceched College Level education / Senior High School Graduate
Benefits:
- Day shift
- Competitive salary and benefits
- Career development opportunities
- Flexible scheduling
- Positive work environment
- Employee recognition and rewards
If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career, we encourage you to apply today!
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Adaptation to change, Customer service, Communication and persuasion, Time Management, Customer Support, Teamwork
18 hours ago
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