Customer Service- with bpo experienceYeetiq

We are looking for Customer Service Representatives who can handle incoming calls related to Billing, Collection Support, Product support, Client inquiries and Sales.
Responsibilities:
Resolve issues, concerns and process requests of customers within first contact
Facilitate outbound and follow through calls for complex concerns.
Exceed customer needs and create good customer experience
Develop and maintain files accurately
Adhere to set service level targets or key performance indicators
Adhere to prescribed shift and schedule
We offer:
Very competitive Compensation package
Growth and advancement opportunities
Referral program
Skills:
BPO or Call center experience is an advantage (6 months)
Have excellent English Communication skills
Documentation and typing skills
Familiar with MS office software, phone systems and various client-based tools and applications for customer management
Open to College Graduates and college undergraduates
To Join the team:
Please apply to this job posting or Email your resume to *********@yeetiq.com
Currently, we only facilitate online applications.
Shortlisted candidates will be updated via mobile or skype.
Apply now!
Rate: Php 120/hr
Our Location
P.Remedio St, Banilad Mandaue City.