Customer Service RepresentativeLittelfuse

Job Description
Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors switches to fuses and more we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.
CUSTOMER SERVICE REPRESENTATIVE (EUROPE AND NORTH AMERICA)
The Customer Service Representative will be responsible to maintain and/or increase customer loyalty by supporting the customer for ordering up to delivering.
About the Job:
Performs order handling
Follows up on customer requests
Build strong customer relationships by proactively informing customer on status of deliveries, running open order books and communicate to the customer, maintaining intensive contact (by phone) with customers, actively participating in customer related projects in order to improve customer satisfaction levels, dedicates back-up responsibilities for other Customer Service Representatives
Provide sales support to Outside Sales
About the You:
Relevant experience in a Customer Service related environment is mandatory, of at least two years is preferred
Excellent writing and verbal English language skills are required
Basic/advanced knowledge of MS office
SAP and Material Resource Planning (MRP) system knowledge are preferred
Working knowledge of quality standards (ISO/QS/TS) is preferred
We Offer:
The possibility to work in an exciting and challenging industry
To develop you professionally and to expand your knowledge through cross-functional collaboration and training experiences
Our associates are a strategic advantage for us who are making a difference at Littelfuse. Join our team and make a difference everyday!