Customer Service RepresentativeSaratel Solutions Inc

Job Descriptions
Maintains a positive, empathetic, and professional attitude toward customers at all times.
Responds promptly to customer inquiries.
Communicates with customers through various channels.
Acknowledges and resolving customer complaints.
Knows the products inside and out to be able to answer questions.
Process orders, forms, applications, and requests.
Keeps records of customer interactions, transactions, comments, and complaints.
Communicates and coordinates with colleagues as necessary.
Provides feedback on the efficiency of the customer service process.
Ensures customer satisfaction and provide professional customer support
Job Qualifications
Amenable to work in an office based setup
Able to work full time
1-3 years of experience
College Graduate of any course
Excellent English communication skills
Can handle pressure
Able to hold a conversation
Experience working with customer support
Flexible to the time schedule
Benefits
Training and development opportunities
Allowance (Company, Voice, Client)
Paid leaves
13th Month Pay
Night Differential Pay
Health benefits coverage
Fun, rewarding, employee engagement program
Salary: Php13,000.00 to Php 20,000.00 /month