Customer Service RepresentativeEastWest BPO

Job Responsibilities:
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Job Qualification:
Had at least 6 months BPO experience as a voice call center agent (handling international accounts).
Excellent communication skills in ENGLISH.
With HMO coverage.
Shuttle service is provided.
KonsultaMD (24/7 doctor tele-consultation).
For your convenience, interviews and screenings are done by PHONE or SKYPE.
Benefits:
Health insurance
Life insurance
Paid training
Work from home
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Overtime pay
Performance bonus
COVID-19 considerations: Mandatory compliance to Covid19 protocols is enforced (social distancing, face shields, facemask and hand disinfection) Facilities are regularly disinfected for our team's protection and shuttle service for all employees.
Education:
Senior High School (Preferred)
Experience:
Customer Service Representative: 1 year (Preferred)
Language:
English (Required)
Work Remotely:
Temporarily due to COVID-19