Customer Service Representative - work from home (training onsite)Talent Outsourcing Channel Solutions

We are currently hiring Customer Service Representatives to join our work from home team. In this role, you will have the opportunity to train onsite at our Cebu office before transitioning to remote work.
Responsibilities
Handle inbound customer inquiries
Assist customers in resolving product or service-related issues
Provide accurate and timely information to customers
Escalate unresolved issues to the appropriate department
Maintain thorough and accurate customer records
Deliver exceptional customer service in a professional and courteous manner
Requirements
With or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus.
Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
Amenable to work on site
Must be fully vaccinated
Benefits
HMO Day
1 Statutory Benefits
Paid Time-Offs
Talent Outsourcing Channel Solutions

Cebu City, Cebu
Permanent
Full-time