CUSTOMER SERVICE REPRESENTATIVES (VOICE)
Qualifications:
Excellent verbal and written English Communication Skills
Average Typing Speed of 45-50 WPM
Knowledge of e-Commerce and Retailing is a plus
Excellent and able to Multi-task on the following:
Answering email inquiries
Able to do Inbound Calls
Able to do Outbound Calls for Callbacks
Fast learner & highly trainable with good analytical skills
Team player and able to work with less supervision
Knowledge using Microsoft Excel Files
Good problem solver & a Positive attitude
Willing to work on graveyard shift, weekends & holidays
Must be willing to work graveyard shifts, weekends, and holidays
Well-organized, Responsible, and Initiative
Independent with positive work ethics and passion to succeed
Can Multi-task answering email inquiries, chatting with store visitors & entertaining calls
Willing to start immediately
Account Available:
Retail / eCommerce
Amazon
HealthCare
Travel
Sales
Financial
Recruitment
Shopify
Social Media Apps
Why apply with us?
Competitive salary and may be determined and is negotiable based on your qualifications
Equipped with the latest technologies
Monthly Incentive Rewards on successful orders and Attendance Productivity
Offers Full-time employment and Career Growth
Easily accessible from almost any part of the Metro Cebu area.
Only a One (1) Day Application Process
Service Incentive Leaves Upon Regularization
Attendance Productivity Incentives
Additional Hazard Pay within Qualifying Hours
Stable Job with Salary Appraisals
Holiday and Night Differential Premium Pay Rates
Job Promotion is highly possible... if YOU have the drive.
HMO/Health Insurance
Work-Life Balance
Free Pre-hiring Medical Laboratories
Free Coffee
Sound Connection Philippines, Inc., or SCPI, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
Sound Connection firmly believes in being transparent to its clients to apply effective ways to deliver results that extends your global reach. The variety of services we offer that targets specific market segment makes us a reliable and a long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Sound Connection Philippines is the right partner as an offshore and BPO solutions provider.
Overview:
Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expanding reach on their operations globally, meet the increasing demand and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
"Sound Connection is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by Labor Law of the Philippines."
For more information about our company, visit the following sites:
 
Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/
Submit profile
SOUND CONNECTION Philippines Inc.
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