Customer Service Representative- with bpo experienceYeetiq

Company Description
We are committed in finding great people, simplifying processes and maximizing performance. We bank on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork. -Yeetiq
Job Description
Responsibilities:
Answer incoming calls related to Billing, Collection Support, Product support, Client inquiries and Sales
Resolve issues, concerns and process requests of customers within first contact
Facilitate outbound and follow-through calls for complex concerns.
Exceed customer needs and create good customer experience
Develop and maintain files accurately
Adhere to set service level targets or key performance indicators
Adhere to prescribed shift and schedule
Qualifications
Skills:
BPO or Call center experience of at least 1year
Have excellent English Communication skills
Documentation and typing skills
Familiar with MS office software, phone systems and various client-based tools and applications for customer management
Open to College Graduates and college undergraduates
Additional Information
Join us by:
Applying to this job posting with your resume attached or the link to your Skype account.
Currently, we only facilitate online applications.
Shortlisted candidates will receive a message through mobile phone/Skype
Yeetiq

Mandaue City, Cebu
Permanent
Full-time