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Customer Service Representative - with 6mos bpo experienceNezda Technologies

Salary: Agreement
Work form: Full time
Posting Date: 08/05/2026
Deadline: 27/08/2021

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Job Customer Service Representative
Description
We are hiring a customer service representative to manage customer queries and complaints.
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
Minimum education level: Senior high school
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

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Nezda Technologies

About the company

Nezda Technologies jobs

Taguig, Metro Manila


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About the company

Nezda Technologies jobs

Taguig, Metro Manila

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