customer service representative/ Technical Support Representative/ iloilo city t118 - flexibleNeksJob Philippines

Offer description
₱ 22,000.00 (monthly) Permanent contract Full Time
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
A Technical Support Representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment.
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
QUALIFICATIONS?
- at least 18 years old
- at least college grad, or hs grad must have 3 YEARS Customer Facing expe ANY INDUSTRY
- with call center experience preferred but not required
WHAT WE HAVE TO OFFER?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Requirements
Minimum education level: Senior high school
1 year of experience
Language(s): English
Knowledge: Communication and persuasion, Technology
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