Customer Service Representative (reliever)Reckitt Benckiser India Pvt Ltd

Minimum Skills to hire:
CSR Levels 1-2:At least one (1) year of call center experience and finished at least two (2) years in college OR a Bachelor\u2019s Degree Holder to qualify forCSR Level 3: At least two (2) years of call center experience and completed at least two (2) years in college OR a Bachelor\u2019s Degree HolderExcellent English communication skills (spoken and writing)Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service)Strong analytical and problem solving skills to comprehend, solution and act on presented customer concern or problem
Minimum keyboarding skills of at least 35 words per minute
Ability to multi-task and navigate multiple applications at the same time.Amenability to work in UP Ayalaland TechnoHub, Quezon City (Manila s)Amenability to work at night full-time, shifting schedules, Philippine holidays or weekends if needed
Nice to Haves:Call Center experience focused in customer service, insurance, banking and health care
Exposure to Shared Services or Financial Services environment\/industryCSR Level 3: Email Correspondence and client or contract management skills
On the job you will:Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information by using the right methods and tools
Handle customer inquiries and concern, provide appropriate solutions and alternatives
Work closely with team leaders to drive innovative solutions to meet business needs.Our commitment to you Our mission; to be a part of making Decisions Easier and Lives BetterA leadership team dedicated to your growth and successA bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day. Learn more about opportunities with us at jobs.manulife.com.If you are ready to unleash your potential, it\u2019s time to start your career with Manulife\/John Hancock.
About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as MFC on the Toronto, New York, and the Philippine stock exchanges and under 945 in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
","title":"Customer Service Representative - Quezon City","site
Context":"monstersingapore","recruiterContactNumber":"None","employer
Types":["Company"],"maximum
Experience":{"years":50},"recruiter
Name":"Manulife - Agnes Yung","company":{"company
Id":445965,"name":"Manulife - Agnes Yung"},"company
Profile":"Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
","total
Applicants":0,"channel
Id":4,"summary":"Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.Job DescriptionThe Op","recruiter
Id":724553,"minimum
Experience":{"years":0},"kiwiCompanyId":"445799","is
Bold":0,"posted
At":1616661946000,"apply
Url":"https:\/\/jobs.manulife.com\/ShowJob\/JobId\/1105050","iso
Code":"en","redirect
Stage":2,"kiwiRecruiterId":"709240","industries":["Banking\/Accounting\/Financial Services"],"active
Job":true,"locations":[{"std
Code":0,"country":"Philippines","lat
Lon":"12.879721,121.774017","iso
Code":"PH","isd
Code":63,"uuid":"9ffe9456-654e-4fb9-9b8c-5b[Protected Info]"}],"channel
Name":"SEA","isJdLogo":1,"hideCompanyName":0,"quick
Job":0})" class="card-body card-body-apply pd15"> Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job DescriptionThe Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representatives with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Contact Center is looking for individuals genuinely excited to help our customers.
They will engage and connect with clients across the United States\/Canada\/Asia to provide product and services information and help resolve emerging concerns. Minimum Skills to hire:CSR Levels 1-2:At least one (1) year of call center experience and finished at least two (2) years in college OR a Bachelor\u2019s Degree Holder to qualify forCSR Level 3: At least two (2) years of call center experience and completed at least two (2) years in college OR a Bachelor\u2019s Degree HolderExcellent English communication skills (spoken and writing)Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service)Strong analytical and problem solving skills to comprehend, solution and act on presented customer concern or problem
Minimum keyboarding skills of at least 35 words per minute
Ability to multi-task and navigate multiple applications at the same time.Amenability to work in UP Ayalaland TechnoHub, Quezon City (Manila s)Amenability to work at night full-time, shifting schedules, Philippine holidays or weekends if needed
Nice to Haves:Call Center experience focused in customer service, insurance, banking and health care
Exposure to Shared Services or Financial Services environment\/industryCSR Level 3: Email Correspondence and client or contract management skills
On the job you will:Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information by using the right methods and tools
Handle customer inquiries and concern, provide appropriate solutions and alternatives
Work closely with team leaders to drive innovative solutions to meet business needs.Our commitment to you Our mission; to be a part of making Decisions Easier and Lives BetterA leadership team dedicated to your growth and successA bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day. Learn more about opportunities with us at jobs.manulife.com.If you are ready to unleash your potential, it\u2019s time to start your career with Manulife\/John Hancock.
About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as MFC on the Toronto, New York, and the Philippine stock exchanges and under 945 in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
","title":"Customer Service Representative - Quezon City","site
Context":"monstersingapore","recruiterContactNumber":"None","employer
Types":["Company"],"maximum
Experience":{"years":50},"recruiter
Name":"Manulife - Agnes Yung","company":{"company
Id":445965,"name":"Manulife - Agnes Yung"},"company
Profile":"Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
","total
Applicants":0,"channel
Id":4,"summary":"Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.Job DescriptionThe Op","recruiter
Id":724553,"minimum
Experience":{"years":0},"kiwiCompanyId":"445799","is
Bold":0,"posted
At":1616661946000,"apply
Url":"https:\/\/jobs.manulife.com\/ShowJob\/JobId\/1105050","iso
Code":"en","redirect
Stage":2,"kiwiRecruiterId":"709240","industries":["Banking\/Accounting\/Financial Services"],"active
Job":true,"locations":[{"std
Code":0,"country":"Philippines","lat
Lon":"12.879721,121.774017","iso
Code":"PH","isd
Code":63,"uuid":"9ffe9456-654e-4fb9-9b8c-5b[Protected Info]"}],"channel
Name":"SEA","isJdLogo":1,"hideCompanyName":0,"quick
Job":0})">Manulife - Agnes Yung Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op Philippines 0 - 50 Years