Customer Service Representative - project basedNorthern Lights Technology Development (Phils) Corporation

NORTHERN LIGHTS TECHNOLOGY DEVELOPMENT PHILIPPINES
(Formerly Taylor Science & Technology Philippines Inc.)
We are a US-based IT outsourcing company specializing in resource management and software development. We also provide quality assurance, automation test, technical support and business process oursourcing services to our US and European clients. Our office is located at Unit 1401 TGU Tower, Cebu I.T. Park, Lahug, Cebu City, Philippines. Our current clients are among the Fortune 1000 companies.
We are currently looking for:
 
CUSTOMER SERVICE REPRESENTATIVE - Project Based
 
Responsibilities:
Answer phone, chat and email inquiries from customers.
Help resolve issues and provide product/technical advice.
Handle multiple chats and navigate the computer, while providing superb customer service.
Follow prescribed problem resolution procedures.
Requirements:
Excellent English communication skills (both written and verbal)
At least 1 years experience in a call center environment handling phone, chat and email support
Basic knowledge and skills in computer troubleshooting
Willing to work on night shift and shifting schedules including weekends and holidays.
Willing to work as Project Based employee (3 to 4 months only)
Willing to work onsite - IT Park Lahug