Customer Service Representative (onsite)Stefanini Philippines, Inc.

Job Description
Job Description
Positions Available:
4
Details:
Provide customer service to end users via telephone, email, or web chat.
Provide restorative or maintenance actions to resolve end-user problems.
Respond to end-user problems based on standard procedures.
Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
Must be able to multi-task and handle assigned duties while assisting end-users.
Assist end-users with the creation and alteration of electronic credit applications and contracts
Job Requirements
Details:
Excellent in oral and written English communication.
Excellent customer service skills.
Must consistently meet or exceed required performance criteria.
Able and willing to take customer support calls during the duration of your shift.
Familiarity with a call center environment.
Familiarity with ticketing system.
Flexibility in your work schedule and strict adherence to it are necessary for this position, with a predominant requirement for night shifts.
This opportunity is structured for a complete on-site working environment, meaning you are expected to be present at the workplace starting from Day 1.
Our office is located at 3F, 5F, 6F of iMET BPO on Metrobank Avenue within the Metropolitan Park area along Roxas Blvd., Barangay 76, Pasay City, NCR, Fourth District, Philippines.
Pay Range:
Based on Experience