Customer Service Representative - legaspiInfinit-O Manila, Inc.

Responsibilities. Respond to customer inquiries following the standard phone script provided by Active Global. Handle and process requests on a daily basis. . Manage complaints resolutions as needed.. Support the overall objective of the company. . O Responsibilities. Respond to customer inquiries following the standard phone script provided by Active Global. Handle and process requests on a daily basis. . Manage complaints resolutions as needed.. Support the overall objective of the company. . Other ad hoc tasks or activities associated with the customer support function and/or tasks within the capability and pay grade of the Call Center Agent as may be assigned. Qualifications : . Excellent English, written and verbal communication skills, with the ability to communicate verbally with a neutral English accent. . Must be trainable in Singaporean and other Asian country cultures.. Must have the ability to probe further on caller inquiries, concerns and requests. . Must be highly personable, warm and confident.. Must have the ability to connect with people and hold a seamless conversation. . Proactive, self-motivated, detail-oriented and driven to achieve objectives.. Ability to multi-task in a fast paced environment. . Detail oriented, highly accurate and productive.. Can work independently with minimal supervision.
Monster

Bicol Region
₱132,000-144,000 per year
Permanent
Full-time