Customer Service Representative (healthcare account) officed based - shifting schedules / walk in processNeksJob Philippines

Offer description
₱ 18,000.00 (monthly) Permanent contract Full Time
Customer Service Representative - Healthcare Account
Salary Range: PHP12000 - PHP18000/month
Location: Tarlac City | Work on-site
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
College Graduate - With or Without Work experience
College Undergraduate/ Senior High School Graduate/ High School Graduate - At least 1 year BPO experience/ 2 years customer-facing experience
Excellent communication skills and interpersonal skills
Amenable to work onsite
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Knowledge: Microsoft Excel, Customer service, Decision making, Communication and persuasion
Availability to travel: Yes
Availability of change of residence: Yes
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