Customer Service Representative (CSR)GMA New Media Inc.

Responsible in communicating with customers in a skilled and professional manner, information dissemination concerning varied promos and services
Answers call inquiries and complaints regarding promos, services and campaigns via phone calls, emails, mobile app and website feedback.
Resolve product or service problems by clarifying the customer's complaint;
Has good communication skills in both verbal and written.
Has good Listening skills
Must be computer literate
Has a positive attitude towards work
Must be willing to work in shifting schedule
Has strong analytical and planning skills;
Good presentation skills;
Excellent problem-solving skills;
Entry Level / Junior, Apprentice Customer Service Information Technology / IT 3 openings Bachelor's degree graduate
Our company, GMA New Media, Incorporated (NMI), established in 2000, is a total interactive and media solutions company undertaking convergent applications for mobile, web and digital TV. A wholly owned subsidiary of GMA Network, Incorporated and pioneer in deploying mobile to TV interactivity while expanding its services to website development, TV production, wireless marketing and innovative broadcast solutions.
Kalibrr

Quezon
Permanent
Full-time