Customer Service Representative (csr)L98 Brokerage & Logistics, Inc.

COMPANY OVERVIEW
 
L98 Brokerage & Logistics, Inc. is a specialized customs brokerage and logistics service provider. This was incorporated on February 8, 2012 with 5 employees only. After 10 years of operations, our manpower complement has grown to 150 employees with expertise in the field of documentation & logistics. We are continuously expanding and has developed multiple businesses in the field of logistics.
 
Our main office is located in Zone 5J Bridges Townsquare, Plaridel St. Alang-Alang, Mandaue City which is a very strategic in location, we are 5 mins from the airport and 10 mins from the seaport. And we have a satellite office inside PEZA zone with several staff assigned to have easier access to customers inside PEZA. Another satellite office located in Special Economic zone westside of Cebu. With these satellite offices, it could also hasten transactions with PEZA and Customs offices.
 
Our Services include Forwarding, Brokerage, Warehousing and Customized Operations.
 
We are hiring for an CUSTOMER SERVICE REPRESENTATIVE (CSR)
 
Qualifications:
Bachelor's degree in Customs Administration or any related field
Minimum of 1 year relevant work experience
Sharp time management skills
Great attention to details
Strong organizational and leadership skills
Good in written and verbal communication
Proficiency in Word, Excel, Power Point and other similar tools
Willing to work on weekends and holidays, as needed
Performs multi-tasking and works adaptably in a fast-paced Environment.
Responsibilities:
Receives booking and inquiry for export.
Maintains the shipment Job creation in the system and assign a designated job number per sea and air shipment transaction in PEZA.
Handles the booking of trucks for empty container delivery to shipper's loading area. Coordinates trucking for container's gate in to port.
Keeps a vigilant approach in handling problems/issues that may take place during the facilitation of sea/air shipment delivery from client to port/airport.
Cuts MAWB for Import Air shipment, if needed.
Monitors delivery of empty containers and pull-out of loaded
containers from client during holidays and beyond office hours.
Provides weekly and monthly Import report to clients with
complete details and reference of the total number of deliveries already served and completed, if required by client.
Submits monthly/weekly report of Production to the Operations Manager.
Performs other duties and responsibilities which may be
assigned by immediate superior.