Customer Service Representative (csr) earn up to 19k + hmo on day 1NeksJob Philippines

Responsible for delivering outstanding customer service
Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.
Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries, and complaints.
Role Responsibilities:
Handles inbound calls/email/chat, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
Creates an exceptional experience for the customer by using professional customer service techniques, personalizing, and focusing on adding value to the call
Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
Manipulate systems and escalate issues to the appropriate personnel for final resolution.
Performs other duties as assigned.
Accepting Senior High School or High School graduates with at least 1-year call center experience
Accepting 2 years in college with at least 6 months of call center experience
Good to excellent verbal and written communication skills
Ability to work in a non-scripted environment
Proficient in MS Office and Internet browsing
Amenable to work in shifting schedule, weekends and holidays
Willing to work on the ILOILO site
Bossjob

Iloilo City, Iloilo
₱19,000 per month
Permanent
Full-time