customer service - Quality Assurance Manager i t22NeksJob Philippines

Offer description
₱ 110,000.00 (monthly) Permanent contract Full Time
Job Description
-Three (3) to Five (5) years call center management experience preferred
-Excellent oral and written communication skills
-Strong Match and Analytical Skills
-Monitoring Productivity Management:
 QC Tools Know-How
 Root Cause Analysis
 Metric Correlation Analysis
• CSAT Deep Dive Analysis
 Pareto Diagrams
 Cause & Effect Diagrams
 Histograms
 Check Sheets
 Graphs
 Control Chart
 Scatter Diagram
Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
Language(s): English
30 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.